We will use one of the following shipping providers:
- Canada Post
Free shipping for buyers in Canada for orders over CAD$100, which means we will pay the shipping costs ourselves. Free shipping for buyers located in mainland US for orders over CAD$800. FREE Shipping for orders over $100, which means we will pay the shipping costs ourselves. For those located outside of Canada and mainland US, you may check shipping costs by proceeding to checkout and entering your shipping address.
For returns, you (purchaser) will be responsible for paying for your own shipping costs for returning your item as well as the shipping cost from the seller to you. Shipping costs from the seller to the purchaser are non-refundable. Even if an item is described as "free shipping", it does not mean it is free for the seller. The seller has to pay the courier a shipping fee, nonetheless. If you want to return an item, the shipping cost from the seller to the purchaser will be charged to the buyer at the exact amount the courier charged the seller when the item was originally shipped out. This shipping cost will be deducted from your total refund as well. Proof of shipping costs will be available upon request. Therefore, the total refund to you will be less than the price you paid at checkout.
For exchanges, please note that you will be responsible for bringing the returned item back to us, or paying for the shipping cost from you to us. We will pay the shipping cost of the replaced item from us to you.
Please read the return policy to determine whether or not you qualify for returns & exchanges.